Entries by Emily Hartzog


And the Award Goes to … Why Industry Recognition Still Matters

It’s nice to be recognized for doing great work, especially when that recognition comes from those in your industry who understand the unique challenges you face – whether that’s increasing competition, emerging technologies, shifting customer expectations, talent shortages, or shrinking budgets. However, it often falls to the marketing department to compile and submit the nominations, […]

, , , , , ,

Tips for Credit Union Marketers Navigating the COVID Landscape

Everyone has been touched by COVID, and (for the most part) credit unions have done a good job pivoting to make sure their members have the information and resources they need to make it through. In some respects, this has been an opportunity for credit unions to shine, demonstrating how their focus on community ties and member value set them apart when the going gets tough. However, as we begin to emerge from 2020-pocolypse, credit union marketers are shifting from what feels like survival mode to the desire to strategize, plan, and measure their programs (ah, the good ‘ole days!).


Tips for Healthcare Marketers in 2021

Healthcare marketers today have a lot on their plates.  From updating COVID communications to promoting that new physician, and redesigning ad campaigns to managing social platforms, healthcare marketers find themselves pulled in multiple directions at once. It can be difficult to rise above the noise and do a strategic reset, reminding ourselves of some of […]

Helpful Hints for Working with an Agency

I was in a meeting with a potential new client last week when he made the comment, “I prefer not to work with a hippopotamus,” when describing his current agency relationship. Of course, when someone makes a comment describing their agency partner as a hippo, you assume there must be more to the story. He […]


Humor in Pandemic Marketing? Consumers Look for a Lighter Side

Nothing is funny about the pandemic. Numbers escalated, we stayed home. We all became employee/teacher/chef/sanitation engineers – simultaneously. Then glimmers of hope, small returns to normalcy before escalating numbers crept up again and have us planning for the “what ifs” of repeated stay-at-home orders, school closures, and additional hits to an already wounded economy. Yeah, […]

Should We Be Blogging? Yes, and Here’s Why!

At Chartwell Agency, we help clients redesign or refresh websites often. Invariably, we have the conversation about THE BLOG. “Do we really need a blog?” “If we have one, how often do we need to create new content?” “Does anyone even read blogs anymore?” These are all questions we’re regularly asked (and ones we’ve even […]

Making it Work

As of this moment, we’re living through an unprecedented economic crisis. History has no comparable lessons from which we can learn, so we’re all navigating through uncharted territory together. We’re also dealing with loss – loss of our routines, the confidence in our plans, and even a sense of predictability about the future. While these […]