About us
In 2002, Rebecca Epperson launched PR Etc., a boutique public relations firm located in the bedroom of her home on Chartwell Drive in Rockford, Illinois. As the media and marketing landscapes became more complex – the rise of social media, SEO and digital marketing – PR Etc. began integrating additional lines of service to help better meet the needs of its clients. In September of 2014, PR Etc. officially chartered its own new path by rebranding to Chartwell Agency, a fully integrated communications firm comprised of facilitation & training, public relations, marketing, digital media and crisis communications.
Today, Chartwell Agency is known for its results, relationships and astounding workplace culture. This is a direct result of our team members, which have a diverse wealth of backgrounds and experiences upon which we draw for our clients. We know that to be effective in today’s information-saturated market, it is essential to create and implement strategies across multiple channels – media, marketing collateral, websites, outreach efforts, social media and more. We believe that no two clients are the same, so we create integrated, customized and effective communications strategies as unique as each of our projects.
The Chartwell Way
At Chartwell, our culture is built on trust, accountability, and results. WorkWell is our approach to working – designed to give our team the flexibility to do their best work while delivering exceptional outcomes for our clients.
We believe great work doesn’t happen in a one-size-fits-all schedule. WorkWell empowers team members with the autonomy to manage when, where, and how they work so long as expectations are met and results are delivered.
This approach is rooted in ownership. Every Chartwellian is responsible for managing their time, communicating effectively, and following through on commitments. In return, they’re given the flexibility to balance professional responsibilities with personal priorities.
Our full-time team member utilization results are based on a standard 40-hour work week, though the specific hours, location, and manner in which this work is completed are at the team member’s discretion. Delivering high-quality results, reaching utilization targets, and meeting deadlines are all important results every Chartwellian is responsible for achieving. While flexibility is a cornerstone of WorkWell, our work remains highly collaborative and client-focused. That means being available when it matters – whether for team collaboration, client meetings, or key deliverables.
Ultimately, WorkWell isn’t about where you work; it’s about how you show up. It’s a culture built on trust, driven by results, and designed to support both high performance and real life.
The future of Chartwell – nothing can stop us!
We know nothing remains constant…new technologies emerge, marketing channels intensify, media landscapes become more complex, Google (and of course Facebook) analytics evolve, and on and on.
To evolve alongside these constant changes, for the past 25 years we have deliberately chartered new paths for the growth and development of our clients and ourselves. We will continue to meet the ever-changing demands of modern day marketing and media relations – nothing can stop us! Let us be your guide.
What our clients have to say
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What truly sets them apart is their ability to listen. They take the time to understand our goals and vision, then craft strategies that align with our needs. Their team is very responsive and genuinely invested in our success.
If you’re looking for a marketing partner who delivers results and makes the process enjoyable, Chartwell Agency is the way to go! Highly recommend!
Sandy Dingus
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Dr. Patricia Lynott
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Chartwell Agency helped us achieve our goal of creating a modern, user-friendly website that our members love. Their expertise and creativity were evident in every step of the process, and they consistently went above and beyond to ensure our vision was brought to life.
We highly recommend Chartwell Agency to anyone looking for a dedicated and talented team to handle their website redesign. Thank you, Chartwell, for making this project a success!
Picatinny Federal Credit Union