Our roots
In 2002, Rebecca Epperson launched PR Etc., a boutique public relations firm located in the bedroom of her home on Chartwell Drive in Rockford, Illinois. As the media and marketing landscapes became more complex – the rise of social media, SEO and digital marketing – PR Etc. began integrating additional lines of service to help better meet the needs of its clients. In September of 2014, PR Etc. officially chartered its own new path by rebranding to Chartwell Agency, a fully integrated communications firm comprised of facilitation & training, public relations, marketing, digital media and crisis communications.
Growing from the bedroom
Today, Chartwell Agency is known for its results, relationships and astounding workplace culture. This is a direct result of our team members, which have a diverse wealth of backgrounds and experiences upon which we draw for our clients. We know that to be effective in today’s information-saturated market, it is essential to create and implement strategies across multiple channels – media, marketing collateral, websites, outreach efforts, social media and more. We believe that no two clients are the same, so we create integrated, customized and effective communications strategies as unique as each of our projects.
The Chartwell Way
At Chartwell, our culture is built on trust, accountability, and results. WorkWell is our approach to working – designed to give our team the flexibility to do their best work while delivering exceptional outcomes for our clients.
We believe great work doesn’t happen in a one-size-fits-all schedule. WorkWell empowers team members with the autonomy to manage when, where, and how they work so long as expectations are met and results are delivered.
This approach is rooted in ownership. Every Chartwellian is responsible for managing their time, communicating effectively, and following through on commitments. In return, they’re given the flexibility to balance professional responsibilities with personal priorities.
Our full-time team member utilization results are based on a standard 40-hour work week, though the specific hours, location, and manner in which this work is completed are at the team member’s discretion. Delivering high-quality results, reaching utilization targets, and meeting deadlines are all important results every Chartwellian is responsible for achieving. While flexibility is a cornerstone of WorkWell, our work remains highly collaborative and client-focused. That means being available when it matters – whether for team collaboration, client meetings, or key deliverables.
Ultimately, WorkWell isn’t about where you work; it’s about how you show up. It’s a culture built on trust, driven by results, and designed to support both high performance and real life.
The future of Chartwell – nothing can stop us!
We know nothing remains constant…new technologies emerge, marketing channels intensify, media landscapes become more complex, Google (and of course Facebook) analytics evolve, and on and on.
To evolve alongside these constant changes, for the past 22 years we have deliberately chartered new paths for the growth and development of our clients and ourselves. We will continue to meet the ever-changing demands of modern day marketing and media relations – nothing can stop us! Let us be your guide.
what our clients have to say
“Chartwell Agency consistently identifies new opportunities to reach our corporate PR and marketing goals and objectives. They not only complete the work we request, but they go beyond to develop and present new ideas to help us achieve an even greater reach to our audiences, including our clients, our prospective clients and our recruits.”
“Commercial construction is a very dangerous occupation and Chartwell helped us prepare how to not only speak to the press but more importantly how to speak and care for our employees in case something did happen.”
“Savant has been consistently impressed with the dramatic impact Chartwell has had on our visibility within the state and across the country.”
what our clients have to say
“Chartwell Agency consistently identifies new opportunities to reach our corporate PR and marketing goals and objectives. They not only complete the work we request, but they go beyond to develop and present new ideas to help us achieve an even greater reach to our audiences, including our clients, our prospective clients and our recruits.”
“Commercial construction is a very dangerous occupation and Chartwell helped us prepare how to not only speak to the press but more importantly how to speak and care for our employees in case something did happen.”
“Savant has been consistently impressed with the dramatic impact Chartwell has had on our visibility within the state and across the country.”